Terms of Service
Terms of Service
Welcome to Vita Phuel, referred to as “we,” “us,” or “our.” These Terms of Service (“Terms”) govern your use of our website, products, and services. By accessing or purchasing from www.vitaphuel.com, you agree to these Terms. Please read them carefully.
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1. Eligibility
You must be 18 years or older to purchase products from this site. By using our site, you confirm you meet this requirement.
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2. Products & Information
All information provided on our website is for educational purposes only. It is not intended to diagnose, treat, cure, or prevent any disease. Always consult with a healthcare professional before starting any supplement regimen.
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3. Orders & Payment
We reserve the right to refuse or cancel any order at our discretion. Pricing and availability are subject to change without notice. All payments must be made through approved methods on our checkout page.
Vita Phuel accepts all major credit and debit cards including Visa, MasterCard, American Express, and Discover.
You can also check out securely using PayPal, Apple Pay, Google Pay, and Shop Pay.
All transactions are encrypted and protected by the highest security standards to ensure your information is safe.
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4. Shipping & Delivery
We ship to select countries and regions as listed at checkout. Delivery timelines are estimated and not guaranteed. You are responsible for providing accurate shipping information. Once a product is shipped, ownership and risk transfer to the customer.
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5. Refunds & Returns
Due to the nature of health and wellness products, we maintain strict standards to ensure the safety and purity of every item sold. As such, we do not accept returns on opened or used products.
Eligibility for Refunds:
We offer refunds or replacements under the following conditions:
• The product arrived damaged or defective
• The incorrect product was sent
• The item was never received, based on verified tracking
To request a refund, you must email support@vitaphuel.com within 7 days of delivery, including your order number and clear photos (if applicable).
Non-Refundable Situations:
We cannot offer refunds in the following cases:
• You changed your mind after purchase
• You don’t like the taste or expected a different result
• The product has been opened or used
• Any request made after 7 days of delivery
Returns (If Applicable):
In rare cases where a return is authorized (for unopened, sealed products only), you will be responsible for return shipping. All returns must be pre-approved via email and postmarked within 14 days of receiving your return instructions.
Final Sale Items:
Discounted or promotional products, sample packs, and bundles marked “Final Sale” are non-refundable and non-returnable.
This policy is in place to maintain our commitment to product safety, customer trust, and regulatory compliance in the health and supplement industry.
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6. Intellectual Property
All content on this website — including logos, branding, product names, text, graphics, and images — is the property of Vita Phuel and protected by intellectual property laws. You may not use, reproduce, or distribute any content without our written permission.
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7. User Conduct
You agree not to:
• Violate any laws in your jurisdiction
• Upload harmful code or attempt to breach our systems
• Use our content for unauthorized commercial purposes
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8. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites.
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9. Disclaimer of Warranties
We provide our website and products “as is” without warranties of any kind. We do not guarantee results from the use of our supplements. Individual results may vary.
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10. Limitation of Liability
To the fullest extent permitted by law, Vita Phuel shall not be liable for any indirect, incidental, or consequential damages arising from your use of our site or products.
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11. Indemnification
You agree to indemnify and hold Vita Phuel harmless from any claims, damages, or legal fees resulting from your breach of these Terms.
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12. Changes to Terms
We reserve the right to modify these Terms at any time. Continued use of our site following changes constitutes your acceptance of the updated Terms.
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13. Contact Information
If you have any questions about these Terms or our policies, contact us at:
Vita Phuel Support Team
Email: support@vitaphuel.com
Website: www.vitaphuel.com